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SECOND CHANCE BENDIGO
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SECOND CHANCE BENDIGO
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Terms and Conditions
FAQ
SECOND CHANCE BENDIGO
Home
SECOND CHANCE BENDIGO
Shop
Terms and Conditions
FAQ
More
  • Home
  • SECOND CHANCE BENDIGO
  • Shop
  • Terms and Conditions
  • FAQ
  • Home
  • SECOND CHANCE BENDIGO
  • Shop
  • Terms and Conditions
  • FAQ

Terms and Conditions

1. Booking & Payment

  1. All stall bookings must be made through the official Second Chance Market booking link or approved channels.
  2. Full payment is required at the time of booking to secure your stall.
  3. Stalls are non-refundable unless the event is cancelled by the organiser.
  4. Stall bookings may be transferred or sold to another person with approval from the original booker AND the organiser to ensure accurate records and stall allocation.

2. Stallholder Responsibilities

  1. Stallholders must bring their own tables, racks, chairs, and display set-up unless otherwise stated.
  2. Stallholders must ensure their display fits within their allocated stall area and does not block walkways.
  3. All items sold must be clean, safe, and presented in good condition.
  4. Stallholders must supervise their stall at all times. The organiser is not responsible for lost, stolen, or damaged items.

3. Bump-In & Bump-Out

  1. Stallholders must follow the allocated arrival/bump-in schedule provided before market day.
  2. Vehicles must be moved to the designated parking area immediately after unloading.
  3. Pack-down must not begin before the official market closing time unless approved by the organiser.
  4. All rubbish must be removed from your stall area.

4. Product Guidelines

  1. Second Chance Market supports sustainability and is generally flexible with items being rehomed, provided they are safe and suitable for sale.
  2. No illegal, unsafe, or prohibited items are permitted.
  3. Food sales require prior approval and the appropriate local council permits.
  4. Only one stall per food category (e.g., one coffee vendor) is allowed, allocated at the organiser’s discretion.

5. Conduct & Behaviour

  1. Stallholders must behave respectfully towards customers, staff, volunteers, and other stallholders.
  2. Aggressive, abusive, discriminatory, or inappropriate behaviour may result in removal from the event without refund.
  3. Children attending with stallholders must be supervised at all times.

6. Safety Requirements

  1. All stall setups must be stable, secure, and free of hazards to customers.
  2. Electrical items are generally not required unless operating as a food stall. If electricity is needed for any reason, items must be tested, tagged, and used only in designated powered stalls.
  3. Emergency exits and pathways must remain clear at all times.

7. Marketing & Photography

  1. Second Chance Bendigo may take photos and videos during the event for promotional purposes.
  2. By participating, stallholders consent to their stall or likeness being used in promotional and marketing material.
  3. Stallholders are encouraged to promote their participation on social media using approved branding or tags.

8. Cancellations & Changes

  1. If a stallholder cancels, no refunds are offered. However, the organiser may consider a transfer to a future market only in exceptional circumstances.
  2. The organiser reserves the right to move or reconfigure stall locations to improve market flow or safety.
  3. If the event is cancelled by the organiser, stallholders will receive a refund or credit.

9. Liability

  1. Stallholders participate at their own risk.
  2. The organiser is not liable for any loss, injury, damage, or theft occurring before, during, or after the event.
  3. Stallholders selling handmade or small-business goods are encouraged to hold their own public liability insurance.

10. Agreement

By booking a stall at Second Chance Market, you acknowledge that you have read, understood, and agree to all Terms & Conditions listed above.

Common items in a terms and conditions agreement allow you to:

  • Withdraw and cancel services, and make financial transactions.
  • Manage customer expectations, such as liability for information errors or website downtime.
  • Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
  • Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
  • Disable user accounts.
  • Write down any other terms or conditions that protect you or your audience.

Refund Policy

Strict No-Refund Policy

Second Chance Market operates with a strict no-refund policy for all stall bookings. By completing a booking, you acknowledge and agree to the following:

  1. No refunds will be issued under any circumstances, including but not limited to:
    • Change of mind
    • Change of personal plans
    • Illness
    • Weather conditions
    • Duplicate bookings
    • Inability to attend for any reason

  1. Stallholders who can no longer attend are encouraged to resell or transfer their stall to another person.
     
    • The stallholder is responsible for arranging the resale/transfer.
    • The organiser does not facilitate or mediate payments between parties.
    • The organiser must be notified of the new stallholder’s full name and contact details to update records and ensure smooth bump-in.

  1. In the rare case that the organiser cancels the event, stallholders will be offered a refund or credit for a future market date.
  2. By booking a stall, stallholders confirm they understand and accept this Refund Policy.

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